1. Introduction
Creator Revolution ("we," "our," or "us") is a product of NëbusAI. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our creator economy platform and related services, including merchandise stores, subscription management, sponsorship tools, and AI-powered analytics.
2. Information We Collect
Information You Provide
- Account Information: Name, email address, phone number, social media handles, and profile details when you create an account.
- Payment Information: Bank account details, payout preferences, and billing information processed through our PCI-compliant payment processors.
- Creator Data: Content metadata, audience analytics, monetization data, subscriber lists, merchandise designs, sponsorship agreements, and campaign performance metrics you enter into the platform.
- Audience Data: Information about your subscribers and customers, including names, email addresses, purchase history, and subscription preferences, which you collect through the platform.
Information Collected Automatically
- Usage Data: How you interact with our platform, features used, content published, and performance metrics.
- Device Information: Device type, operating system, browser type, and IP address.
- Platform Integrations: Data from connected social media platforms (YouTube, TikTok, Instagram, Twitch, etc.) that you authorize, including follower counts, engagement metrics, and content performance.
- Location Data: General location based on IP address for fraud prevention and compliance.
3. How We Use Your Information
- Provide, maintain, and improve our creator monetization services
- Process transactions, payouts, and send related information
- Facilitate merchandise fulfillment and shipping
- Manage subscriptions and membership billing on your behalf
- Power AI-driven analytics and audience insights
- Match creators with relevant sponsorship opportunities
- Send administrative messages, updates, and security alerts
- Respond to your comments, questions, and support requests
- Analyze usage patterns to improve our platform
- Detect, prevent, and address technical issues and fraud
- Comply with legal obligations
4. Creator Content Ownership
You retain full ownership of all content you create and upload to the platform. We do not claim any intellectual property rights over your content, designs, videos, images, or other creative works. We use your content solely to provide and improve our services as described in our Terms of Service.
5. Audience Data Handling
When you collect audience data through Creator Revolution (subscriber emails, customer information, etc.):
- You are the data controller for your audience data
- We act as a data processor on your behalf
- We do not use your audience data for our own marketing purposes
- Your audience data is never shared with other creators or third parties without your explicit consent
- You may export your audience data at any time
- You are responsible for complying with applicable privacy laws regarding your audience
6. Data Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Third parties that perform services on our behalf (payment processing, merchandise fulfillment, hosting, analytics).
- Sponsorship Partners: Anonymized aggregate data shared with brands for sponsorship matching, only with your consent.
- Legal Requirements: When required by law or to protect our rights.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
7. Data Security
We implement industry-standard security measures including:
- PCI DSS Level 1 compliance for payment data
- SOC 2 Type II certification
- End-to-end encryption for data in transit
- Encryption at rest for stored data
- Regular security audits and penetration testing
- Role-based access controls for creator and audience data
8. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We retain certain information as required by law or for legitimate business purposes. Merchandise transaction records are retained for tax and compliance purposes.
9. Your Rights
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate data
- Delete your data (subject to legal requirements)
- Export your data in a portable format
- Opt out of marketing communications
- Request a copy of your audience data
10. California Privacy Rights (CCPA)
California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to opt out of the sale of personal information. We do not sell personal information.
11. GDPR Compliance
For users in the European Economic Area, we comply with GDPR requirements including lawful basis for processing, data minimization, and cross-border transfer protections.
12. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
14. Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: privacy@creatorrevolution.ai
- Parent Company: NëbusAI (nebusai.com)